Frequently Asked Questions
Q. my purchase has not arrived yet?
A. sometimes there can be delays in shipping due to a various number of reasons (public holiday, weekend etc.) once you have placed your order and it has been confirmed you would have received a tracking number. If you have any further issues please do not hesitate to contact us.
Q. how much is shipping?
A. all our smaller items (handbags, sports bags etc.) are FREE shipping. Only the suitcases will incur a shipping fee, which is calculated by Australia Post.
Q. do you ship overseas?
A. at this moment we only ship within Australia